Payment Methods

• 69 Jewellery accepts all major credit cards, including:
• Visa, Mastercard, American Express, Discover, and PayPal.
• Payments are processed through a highly secure third-party payment platform, ensuring your information is safe.

How to Order

• Add to Cart: Click on the “Add to Cart” button for any item you’d like to purchase.
• Continue Shopping: If you’d like to browse more items, click on “Continue Shopping” to return to the store.
• Checkout: When you’re ready to complete your purchase, click the “Checkout” button in the top right corner to view your cart and proceed to payment.

Order Confirmation

• After placing your order, you will receive a confirmation email with your order details.
• A follow-up email will be sent when your order is shipped, containing tracking information so you can track your package until it arrives at your doorstep.

Returns and Exchanges Policy

• Due to the nature of our Jewellery, we do not accept returns or exchanges unless the item is defective or incorrect.
• If you change your mind after placing an order, we offer a 12-hour cancellation window before we begin preparing your custom Jewellery.
• Contact us anytime if you experience any issues; we’re here to assist you.

Worldwide Shipping

• 69 Jewellery ships globally to all destinations.
• All shipments are packaged discreetly, with no mention of the contents on the package.
• International Orders over GBP 40.00 are insured, with tracking and signature upon delivery.

Shipping Rates

When you proceed to the shopping cart, you’ll be asked to enter your country. Your cart will then automatically update to show the applicable postage cost.

United Kingdom Shipping Rates:

• Items up to £40.00: GBP £2.10 via Royal Mail First Class.
• Items from £41.00 to £150.00: GBP £3.50 via Tracked 24 (Insured).
• Items from £151.00 to £750.00: GBP £7.35 via Royal Mail Special Delivery (Insured).

United States Shipping Rates:

• Items up to £40.00: GBP £4.20 via International Standard.
• Items from £41.00 to £80.00: GBP £5.50 via International Tracked & Signed (Insured).
• Items from £81.00 to £250.00: GBP £8.00 via International Tracked & Signed (Insured).

Rest of the World Shipping Rates:

• Items up to £40.00: GBP £3.25 via International Standard.
• Items from £41.00 to £80.00: GBP £5.50 via International Tracked & Signed (Insured).
• Items from £81.00 to £250.00: GBP £8.00 via International Tracked & Signed (Insured).